Recovery Guidance For Businesses
HM Government document 'Emergency Response and Recovery' defines recovery as:
“The process of rebuilding, restoring and rehabilitating the community following an emergency.”
It relates to those activities focussed on returning a community to a ‘new normality’ after an emergency. It will be more effective if the relevant community is involved in managing their own recovery.
The information on this page will provide businesses with guidance on recovery issues.
There is similar guidance relating to community recovery that can be accessed by using the link.
Many thanks to the delegates of the workshops during the NORMIT Study Day 2009, for their input in compiling this information on recovery.
Recovery Guidance for Businesses
What can you do now to make recovery from various disruptions more efficient?
- Plan and exercise for foreseeable disruptions
- Build in resilience ~ for example IT and communications
- Enhance policies for working during a disruption ( e.g. HR, working from home)
- Cross train staff to minimise disruptions
- Exercise scenarios against risk priorities
- Assess and agree your critical activities
- Agree Recovery Time Objectives for your critical activities
- IT back up ~ resilient and off site
- Identify alternative work area
- Develop policy for communications and use of website
What information and resources would be helpful to assist with recovery?
- Details and priorities for reinstatement of critical activities / services
- Pre-prepared media Holding Statement
- Availability of IT off-site
- Alternative work area
- List of key contacts / cascade call out tree
- Details of supply chain and alternative suppliers
- Transport companies details
- Asset Register
- Mutual Aid arrangements
Top Tips for Business Recovery
- Ensure your Business Continuity arrangements are robust and tested
- Plan for recovery before a disruption
- Assess and agree your critical activities
- Communicate internally and externally
- Start considering the long term effects straight away during the response
- It may be possible to re-build better