Loss of Communications
Loss of communications can impact on families, communities and businesses. this page contains information about this hazard.
What can go wrong for businesses?
- Unanswered calls / queries resulting in loss of customers
- Loss of orders
- Customer care levels decrease
- Service delivery declines
- Loss of contact with others
What can businesses do?
- Have a procedure for use of emails and mobile phones
- Consider installing an alternative telephone switch
- Make arrangements to transfer calls to a third party if lines fail
Information for families and communities
- Duplicate your contact lists on your land line and your mobile
- Have alternative numbers for people (land line and mobile)
- Know where the nearest public call box is
- Have contact numbers for your telephone providers